Refund policy

My aim is to ensure that my custom-made glass blowing tools completely meet your needs and satisfaction as an artisan.

Please make sure to inspect your order for any shortage or damage upon receipt. Please save all packing materials and notify the freight or parcel carrier involved.

When necessary, I will repair or replace your tool - or refund your purchase in its entirety - within 30 days of purchase. Please contact me with any questions.